Privacy Policy

Appraisal Ops

AIMS provide appraisal independence management tools to regain safe and sound business controls related to appraisal operations.

Privacy Policy

We appreciate the trust you place in AIMSdashboard, LLC (AIMSdashboard) and are committed to respecting your privacy and securing your personal information. Our privacy policy, updated on 5/29/25, outlines the information we collect and how we use it.

We welcome your questions and feedback. For privacy-related issues, please contact us at:

AIMSdashboard, LLC
Telephone: (888) 217-9295
Email: info@AIMSdashboard.com
PO Box 2088 Chapel Hill, NC 27515-2088

Information We Collect

We may collect information such as name, address, telephone number, email address, transaction information, directory ID, and other credentials when you:

• Place an order on our website
• Inquire about our services
• Create an account at www.AIMS.AIMSdashboard.com
• Sign up for AIMSdashboard email updates and newsletters
• Register for access to the Appraisal Independence Management System (AIMS)
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion, or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." We are able to convert patterns discovered to optimize the website design and user experience.
We also gather information about how visitors navigate our website using clickstream data gathered with "cookies" and other online tools such as "pixel tags." We analyze these patterns to optimize website design and user experience and to identify attempted security breaches.

Using Information We Collect

At AIMSdashboard, we aim to provide you with the best possible user experience and render outcomes exactly as you've requested. We collect information to:

• Process and track your activity
• Provide the services you request
• Contact you about the status of our services
• Send you promotional offers we believe will be of interest
• Send you AIMSdashboard email updates
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product releases or products you use
• Improve our service delivery and customer service

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, including credit card processing, identity management and verification, email distribution, market research, and promotions management. We provide these companies with only the information needed to perform their services and work closely with them to protect your privacy.

From time to time, we make our mailing list (names and addresses only) available to reputable companies whose products we believe will interest you and whose privacy practices meet the Direct Marketing Association's standards. If you do not wish to be included in such notifications and prefer that we do not share your information, please contact us.

From time to time, we make our mailing list (names and addresses only) available to reputable companies whose products we believe will interest you and whose privacy practices meet the Direct Marketing Association's standards. If you do not wish to be included in such notifications and prefer that we do not share your information, please contact us.

As a user of the AIMS workflow software, you and your organization may be subject to authorizations provided by other users or organizations. Authorized staff within an organization administer access privileges. By using the system, you acknowledge the social networking aspect and the need to share identifiable information within the system.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, examiner’s request, or when required by law. We may also share information with companies assisting in fraud protection or investigation.

Your Choices about Communication from AIMSdashboard

We offer choices about the types of information you receive from us. If you prefer not to receive mailings or email updates from AIMSdashboard, or if you prefer to receive them less frequently, please contact us using the information below. You can also unsubscribe from our email updates using the link provided in each email.

If you do not wish to receive other communications from us, such as surveys, please contact us. We welcome your questions and feedback.

Please provide your exact full legal name and address so that we can identify you correctly. Because mailings are planned, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again, and we will correct the situation.

Cookies, Beacons, and Pixel Tags

A cookie is a small data file stored by your web browser on your computer. Cookies enable you to interact with our website and the AIMS SaaS workflow platform. They also allow us to enhance and personalize your online experience.

We use various standard techniques to analyze website and AIMS navigation and other user behavior patterns and to measure the effectiveness of any search you perform on our site. Cookies, pixel tags, and beacons may be used to enable us to send you email in a readable format and let us know when you have opened an email message from us.

We may also contract with other companies who use cookies, pixel tags, and beacons to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than AIMSdashboard.

How We Use Email

When you provide your email address, we will email you as necessary to process your activities, respond to a request, establish usernames, or provide customer service. For example, after you issue an Appraisal Request using AIMS, you will receive an email confirmation. Another example, appraisers who sign up on our mailing list will automatically receive an invitation to claim their profile within AIMS.

We may also send promotional emails about products, promotions, services, or events that we believe may interest you. It is our intent to send promotional emails only to those who wish to receive them.

Links to Other Sites

Occasionally we provide links on our website to other sites we think enhance our services. These sites operate independently of AIMSdashboard and have established their own privacy and security policies. We encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number, and email address), please contact us directly. To protect your privacy, we will need to validate your identity before you update or review your information.

Security

AIMSdashboard is a Microsoft Cloud Services Partner and an ISV Success Program member. As AIMSdashboard leverages sophisticated technologies offered through our participation in the various Microsoft Partner Programs, our services will be available natively and through Microsoft’s Commercial Marketplaces (Azure Marketplace and AppSource). We have elected to discontinue our use of Authorize.net as a payment gateway for AIMS billings and will use our Microsoft Commercial Marketplace offers to process credit card payments.

SSL (secure sockets layer) is the industry standard that encrypts the communication between a web browser and web server to ensure the privacy and reliability of data transmitted over this connection.

It is our intent to protect against the loss, misuse, or alteration of information we have collected from you or received from a partner. We use a variety of current technologies and processes for the protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

When you administer collateral valuation workflow, request info, or create an account on the AIMSdashboard marketing website or on AIMS, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments, privacy-related issues, or assistance, please contact us: AIMSdashboard, LLC Telephone: (888) 217-9295 Email: info@AIMSdashboard.com

AIMSdashboard, LLC
Telephone: (888) 217-9295
Email: info@AIMSdashboard.com
PO Box 2088 Chapel Hill, NC 27515-2088

AIMSdashboard, LLC

Telephone: (888) 217-9295
Email: info@AIMSdashboard.com
PO Box 2088 Chapel Hill
NC 27515-2088


© AIMSdashboard. 2014